Work Orders Coordinator
Job Level: Entry-Level
Location: Orem, UT
Shift: Full-Time
Compensation: $15 to $17/hour (DOE)
Benefits: Full-time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, an HSA Savings Account, and the opportunity to receive stock options.
Complete Solar:
Complete Solar is a residential solar company dedicated to making clean, renewable energy accessible and affordable for everyone. As climate change continues to impact our world, we focus on creating a brighter, more sustainable future for both people and the planet. We sell directly to consumers and provide a seamless experience from sales and installation to financing and ongoing support. At Complete Solar, we are a value-driven organization that strives to develop a high-trust culture, operate efficiently, and continuously improve. If that sounds like something you want to be a part of, apply today! Join us in revolutionizing the solar industry and building a greener tomorrow.
Position Summary:
The Work Orders Coordinator is a vital player in helping our customers have a world-class solar experience. They own their own set of specific accounts and work that they review and complete daily. They communicate effectively with customers, contractors, installers, and co-workers. They can create solutions with minimal direction and see them through to completion.
Essential Duties:
- Answer any questions and concerns a customer or contractor may have throughout their work order
- Answer phone calls, emails, and texts from customers, contractors and installers in a timely manner
- Complete assigned audits and tasks to ensure accounts are being worked on properly
- Contribute ideas to process improvements
Minimum Qualifications:
- Can communicate via phone, email, and text
- Has a proven track record in problem-solving Multitask, manage time well, be organized, and stay busy with work-related tasks
- Be a go-getter who is willing to take on responsibility, solve issues, and create results
- Helps teammates complete their duties
While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Occasional travel should be expected with this role as well.